Royal Ace Casino Review — Royal Ace Casino casino/slots reviews
Author: Isaac Payne
Published: November 11, 2018 | Updated: November 06, 2025
Royal Ace Casino is an RTG-powered site that has operated since 2009 and markets itself heavily to US and select international players. This review covers Royal Ace Casino casino offerings, RTG slots, welcome bonuses, and the reputation around withdrawals and customer service.
We dig into the welcome bonus, game library, banking options and VIP program so you can decide whether Royal Ace Casino’s generous advertised promotions outweigh concerns about its Costa Rica jurisdiction and historical payout complaints.
| Website: | videopokerwxu9.com |
|---|---|
| Online Since: | 2009 |
| Bonus: | 200% welcome bonus up to $4,000 |
| License: | Costa Rica (offshore) |
|---|---|
| Software: | Real Time Gaming (RTG) |
| Location: | Costa Rica |
About Royal Ace Casino
Royal Ace Casino has been operating since around 2009 using Real Time Gaming (RTG) software. The site targets US players and others who favour RTG games, offering slots, table games, video poker and progressive jackpots.
The operator promotes large welcome bonuses and recurring promotions, but terms, wagering and withdrawal rules can significantly affect the true value of those offers.
Royal Ace is operated from Costa Rica, an offshore jurisdiction that provides limited independent oversight compared with MGA or UKGC licences—this reduces formal dispute resolution options for players.
My Experience at Royal Ace (summary of reviews)
Across multiple review sites and player reports, Royal Ace’s RTG game library and headline bonuses appear attractive. The lobby is functional, showing classic RTG titles and a mix of progressive and fixed jackpots.
However, a recurring theme in feedback is delayed or disputed withdrawals. Many reviews report extended processing times, occasional fees, and slow support responses when cashout issues arise.
The VIP program exists and can offer personalized bonuses and higher limits, but its value is contingent on reliable withdrawal processing—something reviewers caution is inconsistent.
Overall, Royal Ace presents strong bonus incentives and a substantial RTG catalogue, but the payment and support concerns substantially lower its recommendation score.
Typical deposit: $30+ | Common complaints: withdrawal delays and fees | Software: RTG | Reputation: Mixed-to-negative among watchdog sites
"Large bonuses and a solid RTG library, but multiple reports of payout problems and slow support mean approach with caution." — Industry review consensus
Bonuses and Promotions
Royal Ace markets sizeable welcome bonuses and recurring promotions. Bonus figures look generous on paper but come with wagering requirements and terms players should read carefully.
Historically the site has offered deposit matches, no-deposit offers and VIP incentives; however, playthrough rules and withdrawal restrictions can limit bonus value in practice.
Typical Casino Welcome Bonus
Advertised: Up to 200% match, tiered — up to $4,000. Wagering requirements and maximum cashout limits often apply; always check the T&Cs before claiming.
No Sportsbook
Royal Ace is focused on casino products and does not operate a dedicated sportsbook under the Royal Ace brand.
Reload / Ongoing Promotions
Site-run reload bonuses and occasional deposit promos are promoted to returning players. Terms can include wagering requirements and restrictions on eligible games.
VIP and High Roller Offers
Royal Ace historically runs a tiered VIP program offering personalized offers for higher-tier players. Exact benefits vary and are subject to change.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and formats vary by promotion.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and formats vary by promotion.
Other Bonuses and Promotions
- No-deposit bonuses (historically)
- Match deposit offers
- Reloads for returning players
- VIP/loyalty rewards (terms apply)
- undefined
How Royal Ace Bonuses Compare
Bonuses are often generous on paper compared with many regulated casinos, especially for US-facing players who have fewer options.
However, many regulated operators offer clearer terms, faster payouts and stronger player protections—areas where Royal Ace often falls short.
If quick, reliable withdrawals and regulatory oversight are a priority, casinos licensed by MGA/UKGC or other top-tier regulators are usually preferable.
Recommendation: If you consider Royal Ace for the bonuses, read all wagering and withdrawal terms, be conservative with deposit amounts, and confirm withdrawal methods and fees before playing.
VIP and Loyalty Program
Royal Ace has offered a tiered VIP program, giving higher depositors access to personalized bonuses, account managers and increased limits.
The program is activity-based; however, the value of VIP benefits can be limited if withdrawal processes remain slow or restrictive.
High rollers should confirm VIP terms and cashout pathways in writing before committing large sums.
Banking Methods
Banking options vary by player location. The site historically accepts Visa, Mastercard, bank wire transfers and some e-wallets; Bitcoin or crypto acceptance has appeared at RTG partner sites but varies over time.
Deposits
Minimum deposits are often reported around $30 depending on method. Accepted methods typically include Visa, Mastercard, Bitcoin, Bank Wire and e-wallets where available.
| Deposit Method | Min. Deposit | Max. Deposit | Deposit Now |
|---|---|---|---|
| Visa | $30 | $5,000 | Deposit with Visa |
| Mastercard | $30 | $5,000 | Deposit with Mastercard |
| Bitcoin | $30 | $100,000 | Deposit with Bitcoin |
| Bank Wire | $100 | $50,000 | Deposit via Bank Wire |
| E-wallets | $30 | $10,000 | Deposit with E-wallet |
Withdrawals
Royal Ace advertises withdrawals in 0–10 banking days, but many reviews report much longer waits and occasional fees—this remains a primary concern for the operator.
Players should be prepared to provide KYC documentation and expect extended processing times; confirm withdrawal methods and potential fees before depositing.
| Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Timeframe |
|---|---|---|---|
| Bank Wire | $50 | $50,000 | 5-20 days |
| Bitcoin | $30 | $100,000 | Varies, often 1-10 days |
| E-wallets | $20 | $10,000 | 2-10 days |
| Card Refund (Visa/Mastercard) | $20 | $5,000 | 5-15 days |
Casino Lobby
Royal Ace’s lobby is built around Real Time Gaming (RTG) software, offering slots, table games and video poker. The UI is functional but less modern than top-tier regulated casinos.
The RTG library includes classic and modern-style slots, progressive jackpot titles and a selection of blackjack, roulette and video poker variants.
Slots
RTG slots power the majority of the catalog — progressive and fixed-jackpot titles are highlighted. Players can find classic 3-reel and multi-line video slots among the offerings.
The slot lobby includes progressive titles like Aztec’s Millions-style games and a range of video slots with varying RTP and volatility.
Classic RTG progressive offering historically linked to large progressive pools.
Popular RTG title with standard volatility and approachable bet sizes.
A theme-driven RTG slot with bonus features and medium variance.
Many RTG games offer low minimum bets suitable for casual players and higher max bets for risk-takers.
Table Games
A standard RTG table game selection: multiple blackjack variants, roulette, baccarat-style games and specialty tables. Paytables and rules vary by table — review game rules before play.
Bets range depending on the table; some variants include side bets and alternative payout structures.
Poker
Royal Ace does not run a large dedicated poker room; some poker-style games or table variants may be available within the RTG software package.
There is no major independent poker network tied to Royal Ace — players seeking big poker liquidity should consider dedicated poker networks.
Live Dealers
Royal Ace historically has not emphasized live dealer games the way modern live casinos do; the main offering is RTG RNG-based casino games rather than a large live-dealer lobby.
Players wanting a robust live-dealer experience may prefer casinos with dedicated live lobby providers like Evolution or Pragmatic Live.
Casual Games
Specialty offerings may include keno-style, scratch cards and other instant-win games depending on the RTG package the site runs.
Royal Ace Casino — Casino and Product Overview
Royal Ace Casino focuses on RTG-powered casino products rather than sportsbook markets.
The site offers slots, table games, video poker and progressive jackpots aimed largely at US players and some other international markets.
Due to its Costa Rica jurisdiction and repeated withdrawal complaints, players should weigh bonus value against potential payout risks.
Sportsbook
No sportsbook
Royal Ace is primarily a casino operator and does not maintain a dedicated sportsbook under the main brand.
Players interested in sports betting should look to partner sites or alternative platforms.
eSports
N/A — not a core offering for Royal Ace Casino
Royal Ace focuses on RTG casino titles rather than eSports markets.
Players seeking eSports betting should use specialist sportsbooks and eSports-focused operators.
Virtual Sports
Not a primary focus; virtual sports availability depends on the site build and third-party integrations.
If present, virtual sports are typically limited and secondary to the RTG game catalogue.
Mobile Experience
Royal Ace’s platform is accessible via mobile browser and some RTG-powered sites offer mobile-optimized play. The experience is functional but less refined than modern dedicated casino apps.
Compatibility and performance vary by device and by the RTG implementation used by the operator.
Safety and Security
The operator uses basic security measures typical of offshore casinos, but Costa Rica’s limited regulation provides less independent oversight than top-tier jurisdictions; players have limited formal recourse in disputes.
- General support (support@videopokerwxu9.com )
- Security-related concerns (security@videopokerwxu9.com )
- undefined (policy@videopokerwxu9.com )
- undefined (complaints@videopokerwxu9.com )
Because the licence is offshore, players should document communications and confirm withdrawal processes before depositing larger sums.
How to Sign Up, Deposit, and Withdraw
Registration is straightforward — standard account creation with personal details is required. Players must verify identity for withdrawals per site KYC policies.
How to Deposit
Follow these steps to make your first deposit.
- Create account → Login → Go to Cashier/Deposit
- Choose a deposit method (Visa, Mastercard, Bitcoin, Bank Wire, E-wallets)
- Enter the amount (minimums may apply) and confirm
Claim any promo code if applicable
How to Withdraw
To withdraw, ensure your account is verified and review the withdrawal terms for the chosen method. security@videopokerwxu9.com
- Go to Cashier/Withdraw → Select withdrawal method
- Enter withdrawal amount and meet any wagering or minimum requirements
- Provide KYC documents if requested → Await processing (times may be longer than advertised)
Final Verdict
Royal Ace offers a broad RTG game library and headline-grabbing bonuses which may appeal to players seeking large match offers, especially in jurisdictions with fewer regulated options.
However, the Costa Rica licence, repeated reports of slow or blocked withdrawals, fees and mixed customer service make it a high-risk choice. We recommend caution: only deposit amounts you can afford to lose and verify current payout procedures before playing.
Disclaimer
Gambling can be addictive. If you or someone you know has a gambling problem, seek help and review resources on responsible gambling.
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